This Privacy Policy explains how RosCar Greece (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website https://roscar.gr/ or use our car rental aggregation services.
RosCar Greece operates as a car rental aggregator. We help users compare and book rental vehicles offered by international and local car rental companies in Greece.
1. Company Information
Company name: RosCar Greece
Website: https://roscar.gr/
Email: [email protected]
2. Personal Data We Collect
We may collect personal data that you provide directly to us when you use our website, submit a booking request, contact us, or communicate with us by email.
The types of personal data we may collect include:
- Full name
- Email address
- Phone number
- Country of residence
- Rental location, pick-up and drop-off dates
- Vehicle preferences and booking details
- Flight number, if provided for pick-up coordination
- Driver’s age and other rental-related information
- Payment-related information, where applicable
- Messages or inquiries sent to us
- Technical information such as IP address, browser type, device type, and website usage data
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To process car rental requests and bookings
- To provide price offers and vehicle availability information
- To communicate with you regarding your booking or inquiry
- To share necessary booking details with car rental providers
- To provide customer support
- To improve our website, services, and user experience
- To prevent fraud, misuse, and unauthorized activities
- To comply with legal, tax, and regulatory obligations
4. Legal Basis for Processing Personal Data
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
The legal bases for processing your data may include:
- Contractual necessity: to process your booking request or provide requested services
- Legitimate interests: to operate, improve, and protect our business and website
- Consent: where you have given consent, such as for certain cookies or marketing communications
- Legal obligation: where we are required to keep or disclose data under applicable law
5. Sharing Personal Data with Car Rental Providers
As RosCar Greece is a car rental aggregator, we may share your personal data with international and local car rental companies in order to arrange, confirm, manage, or support your rental booking.
The data shared may include your name, contact details, rental dates, pick-up and drop-off locations, vehicle category, and other information necessary to complete the booking.
Car rental providers may process your personal data according to their own privacy policies and legal obligations. We recommend reviewing the privacy policy of the rental provider before completing your booking.
6. Other Third Parties
We may also share personal data with trusted third-party service providers when necessary, including:
- Website hosting providers
- IT and technical support providers
- Payment processors, where applicable
- Email and communication service providers
- Analytics providers
- Legal, accounting, or regulatory authorities where required by law
We do not sell your personal data.
7. International Data Transfers
Some of our partners, service providers, or car rental companies may be located outside your country or outside the European Economic Area. Where personal data is transferred internationally, we take appropriate steps to ensure that your data is protected in accordance with applicable data protection laws.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember user preferences, and support marketing or advertising activities.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
9. Data Retention
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide our services, manage bookings, resolve disputes, comply with legal obligations, and maintain business records.
When personal data is no longer required, we will delete it or anonymize it in a secure manner.
10. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with a data protection authority
To exercise your rights, please contact us at: [email protected].
12. Marketing Communications
If you have agreed to receive marketing communications from us, we may contact you with offers, updates, or information about our services.
You can unsubscribe from marketing communications at any time by contacting us at [email protected].
13. Third-Party Websites
Our website may contain links to third-party websites, including websites of car rental providers or other partners. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to read the privacy policies of any third-party websites you visit.
14. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete such information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any changes will be posted on this page with an updated “Last updated” date. We recommend reviewing this page periodically.